Terms of service

TERMS OF SERVICE

BY ACCESSING OR USING NAOMI’S WEBSITE, PRODUCTS, OR SERVICES, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE, PLEASE DO NOT USE THIS WEBSITE.

1. GENERAL TERMS

  • NAOMI RESERVES THE RIGHT TO UPDATE, MODIFY, OR CHANGE THESE TERMS AT ANY TIME WITHOUT PRIOR NOTICE.
  • YOUR CONTINUED USE OF THIS WEBSITE CONSTITUTES ACCEPTANCE OF ANY CHANGES.

2. PRODUCT INFORMATION

  • WE STRIVE TO PROVIDE ACCURATE PRODUCT DESCRIPTIONS, SIZING, AND IMAGES. HOWEVER, COLORS MAY VARY DUE TO SCREEN SETTINGS.
  • ALL PRODUCTS ARE SUBJECT TO AVAILABILITY. WE RESERVE THE RIGHT TO DISCONTINUE ANY PRODUCT AT ANY TIME.

3. PRICING & PAYMENT

  • ALL PRICES ARE LISTED IN THE LOCAL CURRENCY AND ARE SUBJECT TO CHANGE WITHOUT NOTICE.
  • FULL PAYMENT IS REQUIRED AT THE TIME OF PURCHASE. WE ACCEPT PAYMENT THROUGH SECURE PAYMENT METHODS PROVIDED AT CHECKOUT.
  • NAOMI IS NOT RESPONSIBLE FOR ANY ADDITIONAL BANK OR TRANSACTION FEES INCURRED BY YOUR PAYMENT PROVIDER.

4. ORDER PROCESSING & SHIPPING

  • ORDERS ARE PROCESSED WITHIN 1-3 BUSINESS DAYS. SHIPPING TIMES VARY BY LOCATION.
  • ONCE AN ORDER HAS BEEN SHIPPED, WE CANNOT MODIFY OR CANCEL IT.
  • SHIPPING COSTS AND TIMEFRAMES ARE ESTIMATES AND MAY BE SUBJECT TO DELAYS OUTSIDE OUR CONTROL.

5. RETURNS & REFUNDS

  • RETURNS ARE ONLY ACCEPTED FOR FAULTY OR INCORRECT ITEMS.
  • NAOMI DOES NOT ACCEPT RETURNS FOR INCORRECT SIZING OR CHANGE OF MIND.
  • REFUNDS WILL BE ISSUED ONLY AFTER A RETURNED ITEM HAS BEEN INSPECTED AND APPROVED.

6. INTELLECTUAL PROPERTY

  • ALL CONTENT ON THIS WEBSITE, INCLUDING TEXT, IMAGES, LOGOS, AND DESIGNS, IS THE EXCLUSIVE PROPERTY OF NAOMI. IT CANNOT BE USED, COPIED, REPRODUCED, DISTRIBUTED, OR MODIFIED IN ANY FORM WITHOUT PRIOR WRITTEN PERMISSION FROM NAOMI. ANY UNAUTHORIZED USE MAY RESULT IN LEGAL ACTION.

7. PRIVACY POLICY

  • YOUR PERSONAL INFORMATION IS HANDLED IN ACCORDANCE WITH OUR PRIVACY POLICY. WE DO NOT SHARE OR SELL CUSTOMER INFORMATION.

8. LIMITATION OF LIABILITY

  • NAOMI IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR WEBSITE OR PRODUCTS.
  • WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE FOR ANY REASON AT ANY TIME.

9. GOVERNING LAW

  • THESE TERMS ARE GOVERNED BY THE LAWS OF NEW ZEALAND. ANY DISPUTES SHALL BE HANDLED IN THE APPROPRIATE COURTS WITHIN NEW ZEALAND.

FOR ANY QUESTIONS REGARDING THESE TERMS, PLEASE CONTACT US AT CLIENTSERVICE@NAOMI.NZ